Assign an Access Control card or PIN to a user

A card or PIN code can be assigned to a user using the app or website.

Important: Access Control hardware must be programmed and doors added to the account before pins or cards can be added to users. For more information, contact Indiana Alarm at 317-399-5748.

To assign a card or PIN to a user using the app:

Note: When adding new user credentials, changes made to new or existing users go into effect 2 minutes after the last user credential change is made. When revoking a user’s access, the change goes into effect immediately after saving.

  1. Log into the app.
  2. Tap icn-menu.svg.
  3. Tap User Access.
  4. Tap down next to Access Plans.
  5. Tap Users.
  6. Tap Add or tap more followed by icn-edit.svg next to edit an existing user.
  7. Tap Add Credential, then tap Access Badge or PIN to set the user’s required credentials. A badge can be assigned by manually entering the badge number or by scanning it. A PIN can be assigned by entering the desired code.
    Note: If there are already credentials associated with the user, tap add  to add more.
  8. In Access Plans, tap Manage Access to select the desired Access Plans the user will be a part of. Alternatively, you can navigate back to the Access Plans page and add the user to the desired plan.

To assign a card or PIN to a user using the website:

Note: When adding new user credentials, changes made to new or existing users go into effect 2 minutes after the last user credential change is made. When revoking a user’s access, the change goes into effect immediately after saving.

  1. Log into the website
  2. Click User Access.
  3. Click Users.
  4. Click Add User or click more followed by icn-edit.svg next  to edit an existing user.
  5. Click Add Credential followed by Access Badge or PIN to set the user’s required credentials. A badge can be assigned by manually entering the badge number or by scanning it. A PIN can be assigned by entering the desired code.
    Note: If there are already credentials associated with the user, click add  to add more.
  6. In Access Plans, click Manage Access to select the desired Access Plans the user will be a part of. Alternatively, you can navigate back to the Access Plans page and add the user to the desired plan.