001 open sensor

When it is time to replace the battery in your glassbreak detector, you will see an alert on your system panel, as well as a notification in the In-alarm™ Mobile App.

The 2GIG-GB1E-345 glassbreak detector requires 2 CR123A lithium batteries, which can be purchased at your local hardware, mass retailer, or battery store.

You may also order these online here or at your preferred online retailer.

Step-by-Step Instructions:

1. Locate the sensor with a low battery on either your system panel or in the In-alarm Mobile App.

2. Leaving the sensor on the base, open the cover by twisting the sensor counterclockwise.
001 open sensor

3. Remove the old batteries.

4. Make sure the area where the batteries are stored is clean and there is no corrosion.

5. Place 2 new CR123A Lithium batteries into the sensor.
002 sensor back
6. Put the cover back on, twisting clockwise against the backplate.

003 sensor close

7. Your low battery alert should clear from your panel within 60 minutes of replacing it. If you would like to clear it sooner, select your panel below to follow instructions on how to resolve the alert.

gocontrol 2 labelled for help center 1

gocontrol 3 labelled for more panels 1

GC2—Clear Alert Instructions:

1. Enter your user code to silence the alarm, then press the bottom right Alarm Icon.
user menu disarm from alarm 01 1user menu disarm from alarm 02 1
2. Press to check Clear Alarm History, then press OK to clear and exit.
user menu disarm from alarm 03user menu disarm from alarm 04
GC3—Clear Alert Instructions:


1. Press the Message icon at top, then press Alerts to view trouble.
trouble 01trouble 02
2. Press gc3_back_arrow.png or the Home button to exit.

trouble 03gc3 home button 2

Comments are closed.