Indiana Alarm has provided trustworthy security solutions with award-winning performance for over 20 years. You deserve the best options for protecting lives and property. Whether it is our 24/7 monitored alarm, easy home automation, no-touch access controls, or a complete security upgrade, we do it all! Regardless of the size of your security needs, we help secure yours properly.

When you choose Indiana Alarm, you are being architected by one of the most trusted companies in Indiana.

There are a few options for getting in touch with Indiana Alarm. You may call us directly at (317) 399-5748 and talk to one of our sales representatives. You may also go to the Contact Us page, and we will contact you as soon as possible.

No, our most popular option is our month-to-month agreement. We do offer long-term contracts as well for equipment leases.

Yes, we offer a variety of protection to meet your needs that go beyond an alarm. We offer camera systems, commercial & residential fire alarms inspecting, and servicing), home automation components that integrate with your alarm, smoke detectors, sump pump sensors, and much more.

The answer is it depends. In some cases, yes, While alarm panels made by different manufacturers may use different communication standards—meaning they speak other languages—a new security company can typically use at least some of your old equipment.

But sometimes, equipment can’t be transferred to a new provider and needs to be replaced.

Call us today and ask for more information on reusing your existing equipment. 

*If you are under another contract, we recommend you verify with your existing security provider that you are not under contract with them.

When your security system goes off, it sends an alert signal to the Monitoring Center. The monitoring center then notifies the appropriate parties designated by you on your call list. The monitoring station will then call you to determine if the alarm is false or if you need help. Please be prepared to give the monitoring station your password at this time. If the monitoring station does not reach you or a good password is not given to them, they will call the police or fire department, depending on the type of alarm. If, at any point, you enter a disarm code into the keypad, we will cancel the notice.

If someone at your location accidentally generates a false alarm, and authorities respond and arrive on site, your local municipality may charge a false alarm fine. Repeated false alarms could result in costly penalties or temporary banning from future assistance. Don’t hesitate to contact your local city for additional information.

We offer Alarm.com with all of our systems. Alarm.com integrates with both Google and Alexa. Siri also offers shortcuts to Alarm.com. So, what can you do with that? Control your alarm system and set up scenes in your home with lighting, door locks, thermostats, and more.

Testing your alarm system is a great way to confirm your system is communicating properly with our monitoring center and that your devices are working properly. We recommend testing at least once a month, be sure to read the complete instructions before getting started. 

1. Call us at (317) 399-5748 to place your system on test. 
2. Arm your system (the alarm will sound during this test. – open and close a door as if you were leaving – wait for your exit delay to stop counting – Wait an additional 60 seconds to eliminate all false alarm reduction times
3. Open any doors or walk by any motion sensors you want to test.

This means that the alarm system has lost power (electricity). Please check the outlet the transformer is plugged into to see if it is operational. (You might have a circuit breaker that needs to reset.) If the outlet is working properly, a service call is needed

Always call 911 first in the event of an emergency. Press the appropriate panic buttons if you cannot make the call, and the monitoring center will contact the authorities.

You can Pay Online, set up auto-pay, send in a check, or call in payment over the phone with our customer service team at (317) 399-5748.

Indiana Alarm offers various affordable services; Basic monitoring starts as low as $18 a month. All security packages are custom based; please get in touch with us for more pricing information. Contact Us or (317) 399-574

For your convenience, you can view and pay your statement Online Portal or contact Customer Care to have a copy of your invoice sent.

All changes to a call list need to be in writing; please email admin@in-alarm.com with the changes you would like to be made. Please include the name, phone, and order in which we should contact everyone.

Cellular monitoring operates on a separate system and will be a backup to your existing system should you keep your landline and wired system.

When you choose Indiana Alarm, you are being architected by one of the most trusted companies in Indiana.

Yes! Pets need protection from intruders and fire as well. Systems can be configured to work around pets by bypassing zones or upgrading to pet-friendly devices. Our Security Expert will be glad to advise you.

We can assist you with establishing one-time or recurring inspections for your business security and fire systems. Please contact us at (317) 399-5748, and we’ll be happy to help you set up an inspection.

While not all jurisdictions require alarm permits, it is best that you call your local police department on their non-emergency line to tell them you have just had a security system installed. They will notify you if you need a permit and how to obtain one.

Your alarm has a backup rechargeable battery that will carry the system without electricity for several hours.

First, try turning on the chime mode feature – enter your 4-digit code, then “CHIME” (9). Sometimes the chime feature gets turned off accidentally. The chime toggles from off to on each time your 4-digit code and (9) are entered. Please call our office for further troubleshooting if this does not fix the problem.

Remotes are battery-operated; if your remote is over three years old, you may need to change the battery. Take care, and install them like they were initially installed, or you could destroy the remote. We can do so at the business office if you wish to have us change your battery. If this doesn’t fix the issue or the remote is not more than 3 years old, call the business office, as several other troubleshooting measures must be considered.

Typically your system’s battery will last about 3 to 5 years. Battery life can be affected by amperage drain and temperature. We recommend replacing your battery every five years. Please see below for what battery you need for your system, or feel free to give us a call during regular business hours.

We recommend that you contact us in advance so that we may discuss your options.

Yes! Indiana Alarm is more than happy to offer protection to the new homeowner. If we installed your system, call us to transfer services. If a third party installed the system, it does require a service consultation.

Indiana Alarm can take over most existing systems from other home security companies. If we cannot take over the current alarm system, we are happy to give you a free consultation for pricing.

We recommend that you contact us in advance so that we may discuss your options.

If you don’t know your username or password for the Alarm.com app. Just follow these steps:

1. Launch the Indiana Alarm app on your device. 
2. Click Login Help below the Login button.

3. Fill in the boxes accordingly to retrieve your username and password for assistance logging in for the first time.

1. Go to your device’s application store.
2. Download the Alarm.com application.

Apple: https://apps.apple.com/app/id315010649

Google Play: https://play.google.com/store/apps/details?id=com.alarm.alarmmobile.android&pli=1

You can login directly to Indiana Alarm – Alarm.com here!

https://www.alarm.com/us/inalarm?home=1

https://alarm.com/help