2GIG-DW10E-345—Battery Replacement

When it is time to replace the battery in your door/window sensor, you will see an alert on your system panel.

The 2GIG-DW10E-345 door/window sensor requires 2 CR2032 lithium batteries, which can be purchased from Indiana Alarm, local hardware store, mass retailer, or battery store.


Step-by-Step Instructions:

  1. Locate the sensor(s) with a low battery on either your system panel.
  2. Changing the batteries on your sensor may trigger a trouble condition warning which you should be able to disregard.
  3. Leaving the sensor on the door/window, open the cover by pressing the tab at the top of the sensor.
    002 dw10 345 open sensor replace battery
  4. Remove the old batteries.
  5. Make sure the area where the batteries are stored is clean and there is no corrosion.
  6. Place 2 new CR2032 Lithium batteries into the sensor, ensuring the writing is facing up.
  7. Put the cover back on starting with the opposite end from which it was opened. You should hear a snapping sound if it closes correctly.
  8. Your low battery alert should clear from your panel within 60 minutes of replacing it. If you would like to clear it sooner, select your panel below to follow instructions on how to resolve the alert.
  9. gocontrol 2 labelled for help centergocontrol 3 labelled for more panels

GoControl GC2—Clear Alert Instructions:

1. Enter your user code to silence the alarm, then press the bottom right Alarm Icon.

user menu disarm from alarm 01user menu disarm from alarm 02

2. Press to check Clear Alarm History, then press OK to clear and exit.
user menu disarm from alarm 03user menu disarm from alarm 04
GC3—Clear Alert Instructions:
1. Press the Message icon at top, then press Alerts to view trouble.

trouble 01trouble 02

2. Press gc3_back_arrow.png or the Home button to exit.
trouble 03gc3 home button 2