2GIG-DW10E-345—Tamper Error

A tamper error occurs when the panel is reading that the sensor’s cover is not attached properly. To address the tamper error on your 2GIG-DW10-345 door/window sensor, follow the instructions below.


Step-by-Step Instructions:

1. Remove the cover by pressing the tab and pulling open.

2. Align the cover over the sensor and press closed, ensuring the end button locks into place.

2gig dwe10 345 tamper restore image

If you need further assistance, you can call a Support Representative at any time at 317-399-5748.