2GIG-GB1E-345—Tamper Error

A tamper error occurs when the panel is reading that the sensor’s cover is not attached properly. To address the tamper error on your 2GIG-GB1E-345 glass break sensor, follow the instructions below.


Step-by-Step Instructions:

1. Remove the sensor from the wall by pushing in and rotating counterclockwise to lift the sensor off.
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2. Note that the two red levers are what reads the tamper.

3. To correctly close the sensor, locate the alignment marker on the sensor and the baseplate.
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4. Line these markers up, push in, then rotate clockwise until the sensor snaps into place.
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If you need further assistance, you can call a Support Representative at any time at 317-399-5748.