PG9303—Tamper Error


A tamper error occurs when the panel is reading that the sensor’s cover is not attached properly. To address the tamper error on your DSC PG9303 door/window sensor, follow the instructions below.

 

Step-by-Step Instructions:

1. Open the cover by inserting a coin into the slot, then twist to remove. If a coin is not available, insert a 4mm flat screwdriver into each slot of the plastic cover, then twist to open each side.
open cover 1
2. Ensure the battery is correctly installed and that there are no loose springs or obstructions preventing the cover from fitting snugly with the sensor.
pg9303 replace battery 1

3. Close the device cover, ensuring the cover snaps completely into place and conforms with the sensor.
pg9303 closing properly to correct tamper error

If you need further assistance, you can call a Support Representative at any time at 317-399-5748.