PG9975—Tamper Error


A tamper error occurs when the panel is reading that the sensor’s cover is not attached properly. To address the tamper error on your DSC PG9975 door/window sensor, follow the instructions below.

pg9975 battery

Step-by-Step Instructions:

1. Insert a 4 mm flat screwdriver into the slot of the plastic
cover, and flex the slot to open that side of the plastic
cover.

2. Insert the screwdriver into the slot on the other side of the
plastic cover and repeat the procedure, and then remove
the cover.

3. Slide cover tabs back in on the bottom side and press down. (A) in the diagram should be getting pressed down.

NOTE: It could take 15 minutes before the tamper clears automatically from the panel.

 

If you need further assistance, you can call a Support Representative at any time at 317-399-5748.