Privacy Policy

Privacy Policy
Effective Date: December 31, 2025
Indiana Alarm (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information
When you contact us, request a quote, or use our services, we may collect:

• Name
• Email address
• Phone number
• Business or home address
• Account or billing information
• Any other information you voluntarily provide

Non-Personal Information
We may automatically collect certain information when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages visited
• Time and date of visit
• Referring website

This information is used for analytics and to improve website performance.

2. How We Use Your Information
We may use the information we collect to:

• Provide and manage security and alarm services
• Respond to inquiries and service requests
• Send appointment confirmations or service updates
• Improve our website and customer experience
• Process billing and payments
• Comply with legal or regulatory requirements
• Send marketing or promotional communications (you may opt out at any time)

3. Sharing of Information
Indiana Alarm does not sell or rent your personal information.
We may share information only:

• With trusted service providers (monitoring centers, billing processors, IT providers)
• To comply with legal obligations or law enforcement requests
• To protect the rights, property, or safety of Indiana Alarm, our customers, or others

All third parties are required to keep your information confidential.

4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

5. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:

• Improve site functionality
• Analyze traffic and performance
• Enhance user experience

You may disable cookies through your browser settings.

6. Your Rights & Choices
You may:

• Request access to your personal information
• Request corrections or deletion
• Opt out of marketing communications at any time

To make a request, contact us using the information below.

7. Third-Party Links
Our website may contain links to third-party websites. Indiana Alarm is not responsible for the privacy practices or content of those websites.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Indiana Alarm

8770 Guion Road, Suite K

Indianapolis, IN 46268

📞 (317) 399-5748